Meet The Team: Shaun

13 Aug 2018

shaun

As part of our ‘Meet The Team’ series, this month we’d like to introduce you to Shaun. He’s a creative, music-loving guy with a rock-star vibe to him, so read on to find out more about what he does and what makes him tick.

Thanks for sitting down with us, Shaun. What is your role in the business?

I am mainly involved with customer service and sales.

Which area of the business is your favourite and why?

Even though I don’t deal with it directly, the laser-engraving side of the business interests me.

What motto do you live by?

Be kind, love and rock ‘n roll!

What would we find you doing in your spare time?

I love spending time with my wife – she’s my best friend. We love to go for walks, philosophise, watch movies. On my own, I listen to a lot of music – all kinds – and also enjoy playing guitar.

If you could rule the world, what would you change on day one?

I would bulldoze all shopping malls and replace them with forests. I think you can tell I’m a nature person!

If you weren’t in your current role and could do absolutely anything, what would it be?

I would either be a cardio-thoracic surgeon or in a really famous rock ‘n roll band. Maybe both!

Why should customers choose to work with us?

We offer the best customer service I’ve ever experienced because we are passionate, always striving for the highest standards. As a result, we deliver on our promises every time. I feel like good service is hard to come by in South Africa, so I like to see us as the rebels, going against the status quo and being outstanding instead!

To finish off, here are some rapid-fire questions for you to answer…go!

Tea or coffee? Neither – I’d rather have Supermoo!

Burgers or Pizza? Pizza

Wine or Beer? Neither – hot chocolate is way better

Chips or Chocolate? I’m sure you already guessed it, chocolate

Beach or Bush? Bush

Winter or Summer? Definitely summer

Think Shaun is awesome? Us too. Place an order with us and you could be lucky enough to deal directly with the legend himself!

Meet The Team: Nkosi

10 Jul 2018
meet the team
Get some insight into our business straight from the source! This month as part of our ‘Meet The Team’ series, we sat down with the bubbly Nkosi to dig a little deeper. If you’re looking for a great conversation, best you visit us and grab a cuppa with our office extrovert!

Q: What do you do here?

A: I handle all the laser-engraving machines. The sales team will receive orders and artwork, which then gets passed on to me. I optimize the layout on CorelDraw and process the artwork through the machines, thus creating the text plates for name badges and stamps.

Q: Which area of the business is your favorite? 

A: RubberStampSA is my favorite area to work in. Not only are these jobs simple and quick, but they challenge me to utilize space more efficiently. Rubber comes in standard size sheets so I have to try be economical by getting as many text plates on the sheet as possible.

Q: What motto do you live by? 

A: Smile and just be happy!

Q: What would be find you doing in your spare time? 

A: I am a sports fanatic! In my spare time I coach ladies soccer and U8’s soccer at Forest Hills Sports Club. I also run a soccer academy for kids aged 6 – 13 years old and am a Herbalife ambassador. When I’m not on the soccer field or coaching, I enjoy spending time with my girlfriend Zusiphe, my friends and my family. The difficulty comes into planning how to fit all these activities into a 24 hour day!

Q: If you ruled the world, what would you change on Day 1? 

A: I’d change the youth’s mentality…teach them to develop a solid work ethic and to practice being responsible rather than making demands and feeling entitled. The only way I changed my own path was to start taking responsibility for my life. This had a knock-on effect on every sphere of my life.

Q: If you could do any job in the world, what would it be? 

A: I would be an international life coach and offer training to other aspiring coaches.

Q: Why should customers choose to work with us? 

A: If they knew the amount of love we have for our customers! We sit in our weekly meetings thinking up new ways to dazzle our customers and add value to our existing offering. We focus on providing an experience, not just a service. Even the smallest order placed with us, the customer will find a branded coaster or pamphlet or upgraded packaging to make them feel special. Our aim is to provide customers with more than they bargained for, kind of under-selling our offering but over-delivering – in the best way possible! In the unlikely event we make a mistake, we’ll bend over backwards to make it right. We genuinely care about you!

Lastly, some rapid fire questions! 

Coffee or Tea? 

Coffee – #worklife

Burgers or Pizza? 

Burgers

Beer or Wine? 

Beer

Chocolate or Chips?

Chocolate 

Beach or Bush? 

Beach

Summer or Winter?

Summer